Warranties

Bessler’s Warranty Top 5 Advantages Vs. Competition

Warranty Offering Them Bessler
Locally managed warranty program
Commitment of 4-hour return call window (no runaround)
Nationwide protection
ASE-certified master technicians on staff (100+ years of experience)
Claims can be paid that day over the phone via credit card

Road Tested Parts Limited Warranty Terms

Your recycled part shall be covered by this limited warranty unless specifically excluded in writing at the time of sale. This warranty applies to the original purchaser of the part for 180 days or longer if an extended warranty is purchased. The maximum warranty for any commercial, fleet, or diesel is 6 months. Sheet metal has a limited lifetime replacement warranty for rust-through corrosion. Road Tested Parts must be notified immediately if any defect is discovered during the warranty period. Any repairs or work performed must be authorized before work is started. Any repair, (including but limited to removing the part), that is initiated without authorization will void the warranty.

Transportation expenses on parts that are being returned are excluded from the warranty. Road Tested parts reserves the right to repair, replace, or refund the purchase price of any part at its discretion. Any Improper use, abuse including but not limited to RACING, PULLING, overheating or low oil in engines or transmissions, neglect, careless handling, damage as a result of improper installation, modification, or repair will void this warranty. Existing problems with the vehicle that will cause damage to the recycled part will also void the warranty. Labor cost for removing and replacing the part or transferring parts from the original part to the replacement part is excluded from this warranty unless a labor warranty is purchased at the time of sale. Labor warranty payout and part replacement is limited to twice.  Upon third failure a refund will be initiated.

The warranty period on any part starts at the time of sale, not upon installation. The liability and obligation of Road Tested Parts under this warranty shall not include any inconvenience, transportation, towing, downtime, direct, indirect, or consequential damage, or delay resulting from any defect. This warranty is in lieu of any warranty expressed or implied. This warranty gives you specific legal rights and any cause of action must be filed in Campbell County, Kentucky.

Engine Warranty Requirements

Replace the timing belt and all external seals including but not limited to crank seals, cam seals, pan gaskets, intake gaskets, and valve cover gaskets. Transfer all accessories from the original engine to the recycled engine. Install new water pump. Clean out the intake and look into the intake and exhaust ports for any loose nuts or bolts etc. (debris can end up inside of the cylinder will cause damage and is the sole responsibility of the installer, debris can get caught inside the intake from a failed engine, causing subsequent failure of the replacement.) Check the cooling system for leaks and install a new thermostat. Antifreeze should be a 50/50 mix. Oil and filter must be replaced prior to start up and every 3000 miles or as required by the manufacturer, but no more than 5000 miles regardless and receipts retained for proof of maintenance.

Engines are guaranteed not to knock, smoke excessively, or use excessive oil (check manufacturer’s specification for allowed oil consumption). The cylinder block, head, pistons, crank valves, and other internal lubricated parts are covered under this warranty. Parts not covered are the intake manifold, exhaust manifold, water pump, injectors, hoses, brackets, wiring harness, etc.

Engines are equipped with a heat tab. Heat tabs will melt during overheat conditions.  If the heat tab is compromised in any way, the warranty is void.

Transmission Warranty Requirements

Replace all external seals, gaskets, and filters. Flush system per manufacturer requirement as outlined in most current TSB and replace cooler. Fill transmission with fluid as required by the manufacturer. STOP! BEFORE INSTALLING THE PART AND STARTING THE VEHICLE Make sure you use the correct transmission fluid per the manufacturer’s specification. Using a universal fluid may cause a failure of the transmission and potentially void your warranty.

Replace the transmission filter and pan gasket per warranty installation instructions. Automatic transmission must have an external cooler installed to bypass the factory cooler or a new factory cooler installed. Failures caused by overheating and contamination could potentially void your warranty. Transmission must be reprogrammed with dealer software prior to installation. Failure to do so will void the warranty.

Please check to see if this transmission needs to be flashed, learned, or programmed with proper shift adapts.

Freight Returns

In the event that a freighted item needs to be returned, please submit an image of the unit ready and banded to a skid (when applicable). In the event that the freight carrier shows up and the freight is not prepared the customer will be responsible for the canceled stop as a “Dry Run” and will be refunded less the “Dry Run” fee, as determined by the freight carrier.

Warranty Questions?

Please call the Warranty Department if you have any questions about the installation of your recycled transmission. 866-588-2268

  • $25.00 charge on returned checks
  • Labor rate paid out is $55.00 per hour for shops and $40.00 per hour retail
  • Maximum of two labor claims per invoice
  • Labor hrs set using Alldata Mfg Wty time
  • Maximum labor payout is $1500.00
  • No refunds after 30 days
  • No refunds on warranty premiums
  • No refunds on deposits
  • No returns on cuts
  • 25% Restock charge on all returns. Deposits on parts and vehicles will be forfeited after 15 days

For other warranty details and prices, contact one of our knowledgeable sales team members.

  • Avatar Haitham Bilal ★★★★★ a year ago
    I ordered a BMW F30 hood from Blessler Auto Parts and I was so surprised on how the management was so helpful, thoughtful, organized … More and so easy to work with. I went to the website and chatted with Billy. This conversation was more than helpful. We ended up speaking over the phone and the Billy helped me finalize the whole order over the phone. The price was amazing and couldn’t find any better deal anywhere else. I received the hood exactly as described and within 2 business days. Many thanks to Bessler Auto Parts team and to their honesty and professionalism. Looking forward to order more parts from them in the future.
  • Avatar Jason Lainhart ★★★★★ 8 months ago
    My door was dented beyond simple repair. I found exactly what I needed from Bessler, even the paint code matched. Super friendly, … More answered all my questions, just excellent customer service. I'm a novice at ordering parts but they made it easy. Definitely looking here first!
  • Avatar Amanda ★★★★★ 10 months ago
    Courtney was very easy to deal with and had a good attitude. She was understanding and met me in the middle with my particular … More request. I felt that she and the company were very reasonable and fair that it benefited me as a customer and them as a company. Definitely recommend Besslers in Hebron for all around customer service and needs for consumers. They always seem to be reliable, fair, and honest every time I've done business with them in the past and this time as well.
    Noah the tow driver was very nice and patient as well! Growing up in garages I feel I've had a lot of experience with tow drivers and he by far was the coolest. Everything went smooth and his vibe or his person was pleasant and enjoyable to be around and do business with.
  • Avatar Amber Kendrick ★★★★★ a year ago
    Have bought many many parts from Bessler's. Honest and up front professionals. They have a ton of salespeople who help get … More the right part for the job on the first try, whether I'm working with Adam, Bobby, Caleb, Darce, Erik, Jason or Willy they give great customer service. Top notch.
  • Avatar Ashley H. ★★★★★ 10 months ago
    My husband is constantly here. We have gotten quite a lot of parts over the years. We have even sold multiple vehicles for scrap … More to this place too. Always have nice staff and quick/easy in and out.
  • Avatar Anthony Aubrey ★★★★★ a year ago
    Bessler was recommended to me by a friend who purchased from them. He spoke very highly of their customer support and their product, … More and I absolutely understand why! Ordered a rear differential for my 1999 Dodge Ram 1500. Spoke with Billy and he was, is phenomenal! Received the rear end in record time. Installed it and WOW! My truck hasn't run this good and this quite in several years. I have definitely been spreading the word about this business. If it were possible to give 10 stars, I would. Much thanks to Billy and Bessler Auto Parts! U guys are the best!!!! 👍👍

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