Warranties

Bessler’s Warranty Top 5 Advantages Vs. Competition

Warranty Offering Them Bessler
Locally managed warranty program
Commitment of 4-hour return call window (no runaround)
Nationwide protection
ASE-certified master technicians on staff (100+ years of experience)
Claims can be paid that day over the phone via credit card

Bessler Auto Parts Limited Warranty Terms

Your recycled part shall be covered by this limited warranty, unless specifically excluded in writing at the time of sale. This warranty applies to original purchaser of the part for 90 days or longer if an extended warranty is purchased. Sheet metal has a limited lifetime replacement warranty for rust through corrosion. If any defect is discovered during the warranty period, Bessler Auto Parts must be notified immediately. Any repairs or work performed must be authorized before work is started. Any repair, (including but limited to removing the part), that is initiated without authorization will void the warranty.

Transportation expenses on parts that are being returned are excluded from the warranty. Bessler Auto Parts reserves the rights to repair, replace, or refund the purchase price of any part at their discretion. Any Improper use, abuse including but not limited to RACING, PULLING, overheating or low oil in engines or transmissions, neglect, careless handling, damage as a result of improper installation, modification or repair will void this warranty. Existing problems with the vehicle that will cause damage to the recycled part will also void the warranty. Labor cost for removing and replacing the part or transferring parts from the original part to the replacement part is excluded from this warranty unless a labor warranty is purchased at the time of sale. Labor warranty payout and part replacement are one time only. An additional warranty can be purchased at the time of part replacement.

The warranty period on any part starts at the time of sale, not upon installation. The liability and obligation of Bessler Auto Parts under this warranty shall not include any inconvenience, transportation, towing, downtime, direct, indirect or consequential damage or delay resulting from any defect. This warranty is in lieu of any warranty expressed or implied. This warranty gives you specific legal rights and any cause of action must be filed in Campbell county Kentucky.

Engine Warranty Requirements

Replace timing belt, all external seals including but not limited to crank seals, cam seals, pan gasket, intake gaskets and valve cover gaskets. Transfer all accessories from the original engine to the recycled engine. Install new water pump. Clean out intake and look into the intake and exhaust ports for any loose nuts or bolts etc. (debris can end up inside of the cylinder will cause damage and is the sole responsibility of the installer, debris can get caught inside the intake from a failed engine, causing subsequent failure of the replacement.) Check cooling system for leaks and install a new thermostat. Antifreeze should be a 50/50 mix. Oil and filter must be replaced prior to start up and every 3000 miles or as required by manufacturer, but no more than 5000 miles regardless and receipts retained for proof of maintenance.

Engines are guaranteed not to knock, smoke excessively or use excessive oil (check manufacturer’s specification for allowed oil consumption). Cylinder block, head, pistons, crank valves and other internal lubricated parts are covered under this warranty. Parts not covered are intake manifold, exhaust manifold, water pump, injectors, hoses, brackets, wiring harness, etc.

Transmission Warranty Requirements

Replace all external seals, gaskets and filter. Flush system per manufacturer requirement as outlined in most current TSB and replace cooler. Fill transmission with fluid as required by the manufacturer. STOP! BEFORE INSTALLING THE PART AND STARTING THE VEHICLE Make sure you use the correct transmission fluid per manufacturers specification. Using a universal fluid may cause failure of the transmission and potentially void your warranty.

Replace transmission filter and pan gasket per warranty installation instructions. Automatic transmission must have external cooler installed to bypass the factory cooler or a new factory cooler installed. Failures caused by overheating and contamination could potentially void your warranty. Transmission must be reprogrammed with dealer software prior to installation. Failure to do so will void the warranty.

Please check to see it this transmission needs to be flashed, learned or programmed with proper shift adapts.

Freight Returns

In the event that a freighted item needs to be returned, please submit an image of the unit ready and banded to a skid (when applicable). In the event that the freight carrier shows up and the freight is not prepared the customer will be responsible for the canceled stop as a “Dry Run” and will be refunded less the “Dry Run” fee, as determined by the freight carrier.

Warranty Questions?

Please call the Bessler Warranty Department if you have any questions about the installation of your recycled transmission. 800-576-6816 ext 270.

  • $25.00 charge on returned checks
  • Labor rate paid out is $55.00 per hour for shops and $40.00 per hour retail
  • Labor hrs set using Alldata Mfg Wty time
  • Maximum labor payout is $1500.00
  • No refunds after 30 days
  • No refunds on warranty premiums
  • No refunds on deposits
  • No returns on cuts
  • 25% Restock charge on all returns. Deposits on parts and vehicles will be forfeited after 15 days

For other warranty details and prices, contact one of our knowledgeable sales team members.

  • Avatar Haitham Bilal ★★★★★ 2 months ago
    I ordered a BMW F30 hood from Blessler Auto Parts and I was so surprised on how the management was so helpful, thoughtful, organized … More and so easy to work with. I went to the website and chatted with Billy. This conversation was more than helpful. We ended up speaking over the phone and the Billy helped me finalize the whole order over the phone. The price was amazing and couldn’t find any better deal anywhere else. I received the hood exactly as described and within 2 business days. Many thanks to Bessler Auto Parts team and to their honesty and professionalism. Looking forward to order more parts from them in the future.
  • Avatar Kendra Kinsey ★★★★★ 2 months ago
    I usually don’t leave comments but I feel that Billy with Bessler Auto parts went above and beyond. That is exactly the type of … More customer service that deserves to get recognized. I had no issues with my order, everything was in mint condition an I also received it sooner than I expected. I would definitely purchase again with Bessler Auto Parts. Thank you guys for making my order seamlessly.
  • Avatar Nick Steffl ★★★★★ 2 months ago
    Excellent customer service and incredibly fast shipping! I ordered an upper grill for my wife’s vehicle, and was accidentally … More sent the lower portion of the grill instead. One call to Besslers had the mistake resolved in the best way possible. It’s clear that they truly care about their customers and will go the extra mile if need be. I will definitely be looking to do business with them again.
  • Avatar Andrew Anderson ★★★★★ 2 weeks ago
    Sent me a defective differential. Warrantied it out and they sent another, but I find out that they only pay $55/hr on labor … More costs (which covers around half of the labor) and I'm going to have to pay for the warranty for the second differential as well. I'd be satisfied with the process if the first part they sent had worked for any length of time at all, but given that it was defective, I'm disappointed that they didn't make things right by covering the full cost of the second repair. On the plus side, the initial cost was quite reasonable, and the customer service is friendly and prompt.
    Edit - after speaking with Adam after his reply on the post, Bessler is making things right. Glad to see a company this responsive to customer experience!
  • Avatar Joseph Watson ★★★★★ a month ago
    I have been dealing with Adam and his team for years. Top notch group of individuals selling quality recycled auto parts for … More A LONG time. Any time I had an issue it would be handled as the great poet Vanilla Ice would say "If there was a problem, yo, I'll solve it". Strongly recommend.
  • Avatar Phil Collins ★★★★★ 4 months ago
    Today I spoke with Billy at Bessler auto regarding an item that I purchased, his professionalism, desire and heart to assist me … More was something rarely found in customer service these days. It’s very clear that Bessler auto puts the customer first and will so what it takes when purchasing a product from them. I would purchase another product from them if needed in the future. These are the kind of people you want to do business with and this is the reason why I gave them a five star rating.

Can't Find The Part You Need?

Visit Our Self-Service Yard For More!