Warranties

All parts sold by Road Tested Parts, LLC or any of its subsidiaries (heretofore all known as RTP) are accompanied by a Silver warranty. This limited warranty is provided to the original purchaser, is valid for 180 days from the date of the original sale (the “Warranty Period”) and does not include any labor coverage. Extended warranties, if purchased, are available on select parts for either 12 or 36 months. Additional labor coverage is also available for an additional cost. Please consult your salesperson for additional warranty options. Sheet metal has a limited lifetime replacement warranty for rust-through corrosion. The following terms and conditions apply to all parts purchased from Road Tested Parts, LLC:

• All warranties are valid for the original purchaser This warranty is non-transferable.
• RTP warrants all parts and products supplied to be free from defects in materials or workmanship and such warranty is not an unconditional guarantee against all failures or hazards, including latent defects or improper installation. RTP specifically make no warranty as to the suitability of any part or product for any particular purpose or application.
• RTP must be notified immediately if any defect is discovered during the Warranty Period. Improper installation by the customer or its designees and any repair, including but not limited to removing the part, that is initiated without prior authorization will void the warranty obligations of RTP.
• RTP reserves the right, at its sole option and discretion, to repair, replace, or refund the purchase price of any part for which it receives a valid warranty claim during the Warranty Period.
• The original receipt must be presented for returns, credits, or warranty claims.
• RTP does not cover or reimburse for the loss of time, inconvenience, loss of vehicle use, towing, lift or storage expense, rental vehicle or other transportation charges, or any other consequential expenses associated with RTP warranties.
• RTP will accept returns of non-defective parts ordered in error or incorrectly  within 30 days of the original date of purchase, provided such returned parts are undamaged and in their original unopened packaging (with all accessories intact). It is the customer’s responsibility to ship such parts back freight and insurance prepaid. All non-defective parts returned may be subject to retesting at RTP’s discretion and will be subject to a restocking fee of 25% of the original purchase price.

• All Extended Warranties:
  • Warranty is one time payout / one time replacement.
  • Labor payouts are capped at the lesser of:
    1. Max Labor Payout Per Warranty Plan
    2. All Data Book Time X Flag Time (Capped at 125/hr)
• Silver+ / Gold + Max Labor Payout:
  • Large mechanical $750
  • Small mechanical $150
• Platinum+ Max Labor Payout:
  • Large Mechanical $1500
  • Small Mechanical $250

In the event of a warranty claim, regular freight costs are guaranteed and refundable. Expedited freight charges (next day air, 2nd day air, 3rd day air, etc.) are not warranted and are the responsibility of the customer. No freight refunds will be paid on part returns or credits due to customer error.