Our Culture
“At Bessler Auto Parts and Bessler’s U Pull and Save our mission is to create a family atmosphere where you’re not just a number.
When my dad, Joe Bessler, started the business in 1985, he had worked a myriad of jobs, some of which he got laid off when business would get slow. Once he found a passion for automotive recycling, he decided that he was going to create a family business where people could come to work and know they were part of something special.
A company that protects its employee’s right to make a good living, provides great benefits and makes people feel like they’re part of the family and not just a number.
Over the past 35-plus years, we have strived to continue to live up to the values that we were founded upon and treat our employees and customers as part of our family.”
– John Bessler, CEO
Employee Testimonials
“I started at Bessler Auto Parts last year working in the U Pull & Save Massillon location. As a parts guy, I moved from new parts to used parts. Working in the U Pull Yard was great. I helped the sales guys up front with customer pick-ups and billing. After closing the U Pull Yard I was moved to Inventory. I love this position and getting to work with everyone. It is nice to work for a company that cares. Even better is when you know the owners have worked all positions. They actually enjoy talking with their employees. My boss is great and digs in where needed. This is a job I truly love going to every day. Great bunch of people all around to work with.”
– Charles Lake
“What I love most about working for Bessler U Pull & Save, is that they make it a point that you don’t feel like a number. Deciding to build my career with the company was the best decision I could have made for me and my future. The Leadership teams are engaged in helping me to grow as an individual and with the company. They help me each and every day to expound on my skills. I look forward to the many years ahead of me with the company.”
– Anthony Byrne
“Working with Bessler Automotive has been the best career decision that I have ever made. I am challenged daily with enough structure and freedom that I’m left with a feeling of accomplishment and gratification. The growth has been incredible to be a part of and it would not have been accomplished without the company’s clear views of where we are heading, with our core values outlined clearly and discussed daily. The energetic and adventurous leadership team is always looking to engage with the employees on a personal level, as well as provide ways for us to be able to grow as a work family.”
– Bryan Wood
Our Core Values
Safety
Do What It Takes To Get the Job Done
Self Accountability By Doing The Right Thing
Positive Attitude
Blameless Problem Solving
Mutual Respect
Financial, Physical and Mental Wellness
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Well to start bought a 4.0 engine.. when paying guy says 3 to 5 day for delivery.. after the 6th day I called with question ... where is my engine.. I was told it's still in car gonna take awhile.. and asked u still want or canceled … More ur order only options i got.. manager wasnt willing to make me hsppy one bit.. just kept saying u want or cancel order....so rude.. I begain to say for 3rd time u said last week when I paid for it I was told it still in car they need 3 to 5 days to take it out and to delivery... well 13 days later received my engine .. picked up took to shop to put all new gaskets on like u no the oil pan.. first part we did.. to find timing chaine parts in bottom of pan. . So called besslers now I'm told there will b another engine shipped gonna be 2 weeks... so now it's a month total wait to replace a engine.. not happy I was lied to to get my money... 3 to 5 days.. turns into lots of bull shit... just not a happy customer... I understand I'm getting used parts... what I don't understand is the lies to get u to purchase
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Great company to work with. Shipping took a while for my transmission and was hard to get ahold of them over the 4th of July weekend but those things are understandable and the end result was good.
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I ordered a BMW F30 hood from Blessler Auto Parts and I was so surprised on how the management was so helpful, thoughtful, organized and so easy to work with. I went to the website and chatted with Billy. This conversation was more than … More helpful. We ended up speaking over the phone and the Billy helped me finalize the whole order over the phone. The price was amazing and couldn’t find any better deal anywhere else. I received the hood exactly as described and within 2 business days. Many thanks to Bessler Auto Parts team and to their honesty and professionalism. Looking forward to order more parts from them in the future.
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My door was dented beyond simple repair. I found exactly what I needed from Bessler, even the paint code matched. Super friendly, answered all my questions, just excellent customer service. I'm a novice at ordering parts but they … More made it easy. Definitely looking here first!
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Courtney was very easy to deal with and had a good attitude. She was understanding and met me in the middle with my particular request. I felt that she and the company were very reasonable and fair that it benefited me as a customer and … More them as a company. Definitely recommend Besslers in Hebron for all around customer service and needs for consumers. They always seem to be reliable, fair, and honest every time I've done business with them in the past and this time as well.
Noah the tow driver was very nice and patient as well! Growing up in garages I feel I've had a lot of experience with tow drivers and he by far was the coolest. Everything went smooth and his vibe or his person was pleasant and enjoyable to be around and do business with. -
Have bought many many parts from Bessler's. Honest and up front professionals. They have a ton of salespeople who help get the right part for the job on the first try, whether I'm working with Adam, Bobby, Caleb, Darce, Erik, … More Jason or Willy they give great customer service. Top notch.
