Our Culture
“At Bessler Auto Parts and Bessler’s U Pull and Save our mission is to create a family atmosphere where you’re not just a number.
When my dad, Joe Bessler, started the business in 1985, he had worked a myriad of jobs, some of which he got laid off when business would get slow. Once he found a passion for automotive recycling, he decided that he was going to create a family business where people could come to work and know they were part of something special.
A company that protects its employee’s right to make a good living, provides great benefits and makes people feel like they’re part of the family and not just a number.
Over the past 35-plus years, we have strived to continue to live up to the values that we were founded upon and treat our employees and customers as part of our family.”
– John Bessler, CEO
Employee Testimonials
“I started at Bessler Auto Parts last year working in the U Pull & Save Massillon location. As a parts guy, I moved from new parts to used parts. Working in the U Pull Yard was great. I helped the sales guys up front with customer pick-ups and billing. After closing the U Pull Yard I was moved to Inventory. I love this position and getting to work with everyone. It is nice to work for a company that cares. Even better is when you know the owners have worked all positions. They actually enjoy talking with their employees. My boss is great and digs in where needed. This is a job I truly love going to every day. Great bunch of people all around to work with.”
– Charles Lake
“What I love most about working for Bessler U Pull & Save, is that they make it a point that you don’t feel like a number. Deciding to build my career with the company was the best decision I could have made for me and my future. The Leadership teams are engaged in helping me to grow as an individual and with the company. They help me each and every day to expound on my skills. I look forward to the many years ahead of me with the company.”
– Anthony Byrne
“Working with Bessler Automotive has been the best career decision that I have ever made. I am challenged daily with enough structure and freedom that I’m left with a feeling of accomplishment and gratification. The growth has been incredible to be a part of and it would not have been accomplished without the company’s clear views of where we are heading, with our core values outlined clearly and discussed daily. The energetic and adventurous leadership team is always looking to engage with the employees on a personal level, as well as provide ways for us to be able to grow as a work family.”
– Bryan Wood
Our Core Values
Safety
Do What It Takes To Get the Job Done
Self Accountability By Doing The Right Thing
Positive Attitude
Blameless Problem Solving
Mutual Respect
Financial, Physical and Mental Wellness
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I ordered a BMW F30 hood from Blessler Auto Parts and I was so surprised on how the management was so helpful, thoughtful, organized … More and so easy to work with. I went to the website and chatted with Billy. This conversation was more than helpful. We ended up speaking over the phone and the Billy helped me finalize the whole order over the phone. The price was amazing and couldn’t find any better deal anywhere else. I received the hood exactly as described and within 2 business days. Many thanks to Bessler Auto Parts team and to their honesty and professionalism. Looking forward to order more parts from them in the future.
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Bessler was recommended to me by a friend who purchased from them. He spoke very highly of their customer support and their product, … More and I absolutely understand why! Ordered a rear differential for my 1999 Dodge Ram 1500. Spoke with Billy and he was, is phenomenal! Received the rear end in record time. Installed it and WOW! My truck hasn't run this good and this quite in several years. I have definitely been spreading the word about this business. If it were possible to give 10 stars, I would. Much thanks to Billy and Bessler Auto Parts! U guys are the best!!!! 👍👍
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I contacted Bessler Auto Parts to get a part for my Jeep. From first contact to receipt of my part, they were efficient and professional. … More They saved me time and money. The part was exactly as described. Compared to other websites, Bessler was easy to navigate and find what I needed. The online chat was an added benefit that gave me a quick and secure check out. This purchase could not have been easier. Bessler will be my go-to-first in the future.
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Sent me a defective differential. Warrantied it out and they sent another, but I find out that they only pay $55/hr on labor … More costs (which covers around half of the labor) and I'm going to have to pay for the warranty for the second differential as well. I'd be satisfied with the process if the first part they sent had worked for any length of time at all, but given that it was defective, I'm disappointed that they didn't make things right by covering the full cost of the second repair. On the plus side, the initial cost was quite reasonable, and the customer service is friendly and prompt.
Edit - after speaking with Adam after his reply on the post, Bessler is making things right. Glad to see a company this responsive to customer experience! -
I sent an inquiry email about a complete engine after business hours. Immediately the next morning I got a great call from Billy … More at Besslers. He told of there family
operation and then asked about my inquiry. He found a great engine for me and gave me the choice of it or the one still in a vehicle. For simplicity I went with the one out in stock. He gave me an out the door price and even helped me on pricing in my range and a warranty I didn’t expect. I will definitely do business in the future with Billy at Besslers since it was the best experience I ever had at a salvage or used part warehouse. This family company cares about it customers! -
I usually don’t leave comments but I feel that Billy with Bessler Auto parts went above and beyond. That is exactly the type of … More customer service that deserves to get recognized. I had no issues with my order, everything was in mint condition an I also received it sooner than I expected. I would definitely purchase again with Bessler Auto Parts. Thank you guys for making my order seamlessly.
